Warranty Policy

30-day money-back guarantee & lifetime replacement guarantee

Store Software License Express offers a 30-day money-back guarantee on all products purchased. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.

After these 30 days we offer a Lifetime replacement guarantee for all defective products.

Legal warranty

The statutory warranty period according to German law is 1 year from the date of purchase for defects attributable to faulty design, materials or workmanship.

Conditions for defective goods

In the event of defective goods Store Software License Express at its own discretion, either repair or replace the defective goods - free of charge - provided the following conditions are met:

1. The buyer must inform the seller immediately In writing about the defect.
2. The defect must be defective design, materials or workmanship by the manufacturer or seller.
3. The defective goods must be Requirement of the seller be returned.
4. If the goods were purchased from a Third-party provider manufactured and delivered to the seller, any warranty granted to the seller is transferred to the buyer.
5. The seller is authorized, at your own discretion to refund the purchase price of the defective goods if this has already been paid.