• No return fees
  • No shipping costs
  • 30 days full refund
  • Lifetime replacement guarantee

Cancellation policy

You have the right to cancel this contract without giving any reason within 30 days of receipt of the goods.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample for this purpose.

Owner: STEPHAN MÜLLER

Head office: Wernher-von-Braun Str. 16, 63303 Dreieich, Germany

Location Germany: Wernher-von-Braun Str. 16, 63303 Dreieich Germany

Tel: +49 60748160523

Email: [email protected]

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():

  • Ordered on () / received on ()
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in case of notification on paper)
  • Date

(*) Delete as applicable.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the deadline expires.

Consequences of the revocation

If you withdraw from this contract, we must immediately refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us). For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

Lifetime replacement guarantee:

If you have missed the 30-day refund period, we offer you a lifetime replacement guarantee for the product. If the product is defective during use, you will receive a free replacement.

Owner: STEPHAN MÜLLER
Head office: Wernher-von-Braun Str. 16, 63303 Dreieich, Germany
Location Germany: Wernher-von-Braun Str. 16, 63303 Dreieich Germany
Tel: +49 60748160523
Email: [email protected]